In-House Communication

Up-sellGuru offers 3 types of in-house
communication : Hotel Directory, Messaging and Chatbot.

Online Check-In Image

Hotel Directory

Our digital Hotel Directory keeps your guests informed, supports your services and promotes up-sells.

Upload your room service, restaurant, spa menus, etc.
Use your hotel directory to convert in-house up-sells.
Accessible via email, SMS or QR Code.

In-House Image

Guest Messaging

Communicate with your guests during their stay, via SMS or email. Upsell, send promotions & information.

Send upselloffers during the guest stay, e.g. Dinner package on arrival or Late Check-out 1-day pre-departure.
Offer in-house upsells based on what your guests booked at the pre-arrival stage.
Send a welcome message, inform of services or promotions (e.g., “Happy Hour” at the bar).

Guest Communication Image

Chatbot Integration

Integrate an AI Chatbot into the Hotel Directory to automate your guest communication, and of course – upsell!

Free-up front-desk and back-office from frequently asked questions
Offer upsells in-house if guests enquire about particular services (e.g. "What time is check-out?")
Auto-translation from 100+ languages