Online Check-In

Let your guests check-in before arriving at the hotel. Streamline operations and minimize waiting time

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How it works

Guests can check-in via email, SMS or QR Code on any device before arrival.
All fields can be customized so that you can receive the information that you require.
Guests can sign to agree with your T&C’s. You’ll receive a pdf version of the registration to your mailbox.

Q : What is the average conversion rate of guests checking-in prior to arrival?

A : On average 65% of guests will use the online check-in option.

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Registration Card Up-selling

Personalize your guests’ stay and drive revenue at the time of registration. Examples of popular up-sells at this stage:

Early arrival and late departure depending on your guest’s estimated time of arrival/departure.
Candlelight dinner, bottle of champagne, etc. for guests celebrating special occasions during their stay.
“Free upgrades” such as Housekeeping opt-outs with benefits.

Q : Shall I use Registration Card up-selling if I already send a separate up-sell email?

A : Different types of offers work best at different stages of the guest journey. Your up-sell strategy should tailor to each of the touchpoints.

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